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Client Automation - Replication of Asset Job Comment not working

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Article ID: 213435

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Updated On:

Products

CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Asset Management

Issue/Introduction

AM Asset Jobs could return a long status text (>127 characters). This status text appear correctly at Domain level but is not replicated to Enterprise correctly.

Example :

Status Text is correct at domain level and contains big text :

 

 

But at entreprise level, status text is empty :

 

Cause

AM Status text job is stored in database in column sttext of table statjob. This column has a maximum size of 127 characters
If Status Text is longer than 127 characters, the remaining text are stored in table statjobm.
There is a replication problem with table statjobm

Environment

Client Automation 14.0 SP3 and 14.5

Resolution

Open a Case at CA Broadcom Technical Support and ask for fix :
 
- T5IZ425 for 14.0 SP3
- T5IZ440 for 14.5
 

Attachments