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API calls are failing after upgrading Security Analytics

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Article ID: 213417

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Updated On:

Products

Security Analytics

Issue/Introduction

After upgrading Security Analytics, it is possible that API calls will fail even though nothing has changed with the API user's permissions.

Environment

All releases of Security Analytics

Resolution

After a major upgrade of Security Analytics, the End User License Agreement (EULA) is reset and must be accepted again before the API will work.  Log in to the GUI using the API user and accept the EULA.  The API should start working again.