we are observing an Error: Contact System Administrator when users are trying to submit their clarity timesheets (v15.8.1).
Caused by: java.sql.SQLException: [CA Clarity][SQLServer JDBC Driver][SQLServer]Mail not queued. Database Mail is stopped. Use sysmail_start_sp to start Database Mail.
Database Mail is not running, it will need to be started.
Release : 15.8.1
It is recommended to consult with a DBA to address this issue, but a command like this will start the sysmail again:
USE msdb ;
If the processes continues to stop, further review from a DBA may be required to determine why.