Issue with browser agents connecting to collector over HTTPS

Products

• CA Application Experience Analytics SaaS (AXA)

Issue/Introduction

When we connect agents to our AXA system with the snippets, then we are seeing the errors in the screenshot below:

 

Environment

Release : 17.3

Component : CA APP EXPERIENCE ANALYTICS SAAS

Resolution

We only had the MDO.CollectorURL value set in the DB.  We had to set the value on MDO.CollectorURL.Internal field as well.