In the Modern UX, after creating a Channel to display an external URL (i.e.: from a domain other than the one hosting Clarity), the page is not displayed. A blank or gray page is shown instead.
In order to show any external site in a Channel, it is necessary to fulfill both of the following conditions:
If any of the two is not fulfilled, the page cannot be shown inside a Channel.
All supported Clarity releases.
Please ensure that both configurations allow the page to be displayed inside a Channel:
Please follow the steps outlined in this KB article: KB189773 - How to do Content Security Domain update in Clarity database
Some pages have an X-Frame-Origin HTTP Header configuration that prevents the browser from displaying it inside of a frame. Example values for this header would be:
This configuration is declared by the destination page and enforced by browsers. This can only be modified by the site owner.
X-Frame-Options MDN Web Docs: https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/X-Frame-Options
X-Frame-Options Header Test: https://gf.dev/x-frame-options-test