The job "Update Earned Value and Cost Totals" has been taking 10 times the time to complete, and sometimes it doesn't complete at all and fails.
This causes incompatible jobs, such as the Time Slicing job, to be stuck in waiting until the job completes.
This can happen if the Rate Matrix job is running during the same time frame.
Release : All Supported
Component : CA PPM PROJECT MANAGEMENT
Make sure the Rate Matrix Extraction (RME) job is incompatible with the Update Earned Value Totals job and disable on-the-fly Rate Matrix via the Health Report Application tab (if enabled)
Note: If this you disable this setting, make sure you are running the Rate Matrix Extraction job via Scheduled jobs.
Another option to check if you have on-the-fly matrix enabled is to use the below select query:
select value from cmn_option_values
where option_id =
(select id from cmn_options where option_code='PRJ_RT_RATES_EXTRACTION')
Value will be 1 for enabled and 0 for disabled).
Additionally, make sure the Update Earned Value Total job is incompatible with itself
If the above doesn't help:
For more information regarding Rate Matrix Extraction job scheduling see also: