Login issues encountered after enabling SSO on a subscription

Products

• Rally SaaS

Issue/Introduction

After configuring SSO in Rally, some users are seeing unusual behavior when logging in.

The behavior may vary from user to user, though some examples of the problem are:

• User may be placed into a Broadcom login page unexpectedly
• User may see the message "You don't have any apps.  Please contact [email protected] for assistance."

 

Environment

Release : SAAS

Resolution

This will require a support case to be opened to resolve the issue on the Broadcom side.

Please visit the Contacting Broadcom Support page to explore options for opening a support case.

Additional Information

keywords: broadcom login log in credentials agile central okta migrate migrating