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Login issues encountered after enabling SSO on a subscription

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Article ID: 213267

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Updated On:

Products

CA Agile Central SaaS (Rally)

Issue/Introduction

After configuring SSO in Rally, some users are seeing unusual behavior when logging in.

The behavior may vary from user to user, though some examples of the problem are:

  • User may be placed into a Broadcom login page unexpectedly
  • User may see the message "You don't have any apps.  Please contact [email protected] for assistance."

 

Environment

Release : SAAS

Resolution

This will require a support case to be opened to resolve the issue on the Broadcom side.

Please visit the Contacting Broadcom Support page to explore options for opening a support case.

Additional Information

keywords: broadcom login log in credentials agile central okta migrate migrating