Getting HTTP Status 500 when installing or upgrading Tomcat
Type Exception Report
Message java.lang.IllegalStateException: No output folder
Description The server encountered an unexpected condition that prevented it from fulfilling the request.
Exception
org.apache.jasper.JasperException: java.lang.IllegalStateException: No output folder org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:619) org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:425) org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:382) org.apache.jasper.servlet.JspServlet.service(JspServlet.java:330) javax.servlet.http.HttpServlet.service(HttpServlet.java:733) org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069) org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:274) org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455) org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:320) org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279) org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) javax.servlet.http.HttpServlet.service(HttpServlet.java:626) javax.servlet.http.HttpServlet.service(HttpServlet.java:733) org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069) org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:274) org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455) org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:320) org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279) org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) javax.servlet.http.HttpServlet.service(HttpServlet.java:626) javax.servlet.http.HttpServlet.service(HttpServlet.java:733) org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
Root Cause
java.lang.IllegalStateException: No output folder org.apache.jasper.JspCompilationContext.createOutputDir(JspCompilationContext.java:689) org.apache.jasper.JspCompilationContext.getOutputDir(JspCompilationContext.java:204) org.apache.jasper.JspCompilationContext.getClassFileName(JspCompilationContext.java:537) org.apache.jasper.compiler.Compiler.isOutDated(Compiler.java:464) org.apache.jasper.compiler.Compiler.isOutDated(Compiler.java:430) org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:590) org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:399) org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:382) org.apache.jasper.servlet.JspServlet.service(JspServlet.java:330) javax.servlet.http.HttpServlet.service(HttpServlet.java:733) org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069) org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:274) org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455) org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:320) org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279) org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) javax.servlet.http.HttpServlet.service(HttpServlet.java:626) javax.servlet.http.HttpServlet.service(HttpServlet.java:733) org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069) org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:274) org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455) org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:320) org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279) org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) javax.servlet.http.HttpServlet.service(HttpServlet.java:626) javax.servlet.http.HttpServlet.service(HttpServlet.java:733) org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
Incorrect permissions set on the drive that Tomcat is installed on
Release : 17...
Component : CA Asset Portfolio Management, Service Desk Manager, Service Catalog, Etc
If you save the Apache Tomcat under the C: drive of the Windows System, you will get this error. To fix this error, we need to make sure that the SYSTEM user has full access to the Tomcat folder, so that when Tomcat runs, it can freely create folders and files within its own directory. Once the install is complete you can revoke full access privileges and it will continue to work.