Getting HTTP Status 500 when installing or upgrading Tomcat
org.apache.jasper.JasperException: java.lang.IllegalStateException: No output folder
Release : 17.1 and higher
Component : CA Service Desk Manager, Service Catalog
Incorrect permissions set on the drive that Tomcat is installed on
If you save the Apache Tomcat under the C: drive of the Windows System, you may get this error. To fix this error, make sure that the SYSTEM user has full access to the Tomcat folder, so that when Tomcat runs, it can freely create folders and files within its own directory. Once the install is complete you can revoke full access privileges and it will continue to work.