CAIRIMU PROD command displays (******<NA>******)

Products

• COMMON SERVICES FOR Z/OS

Issue/Introduction

After implementing new LMP keys, used the CAIRIMU PROD command to view detailed licensing information about the installed CA products...

==> CAIRIMU PROD

Two lines of the output include the following information:

CAS9087I    PROD (xx) VIOLS|WARNS/STAT(001/Y) WARNSTART(******<NA>******)
CAS9088I     EXPIRY1(******<NA>******) EXPIRY2(******<NA>******)

• The key "xx" shown appears to be for a product we no longer run.
• The KEYS file does not contain an entry for PROD(xx).
• Is there something we need to do to get rid of this phantom entry?

Environment

Release : 15.0
Component : CA Resource Initialization Manager(Comm)

Cause

A product LMP check was made for a product/feature for which no LMP key has been loaded. This is why WARNSTART/EXPIRY1/EXPIRY2 contain no values.

1. Issue command CAIRIMU PRODV or CAIRIMU PROD(xx). You should see the same messages plus an additional message indicating when the violation(s) was issued.
   • CAS9101I     1stViol(04/19/2021@02:51) LastViol(04/20/2021@02:51)
2. Use this date to search syslog for a CAS9180E message for the same product code. This should tie back to who/what triggered the LMP call and thus the violation.
3. With this knowledge you should be able to rectify who/what called the program tied to PROD(xx).

Resolution

After identifying who/what called the program resulting in the license check, work with that product team to identify how to prevent execution.

If necessary, call or open a new case with CA/Broadcom technical support for the associated product involved.