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Post Timesheet jobs failing after Upgrade to 15.9.1

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Article ID: 213162

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

After upgrade to 15.9.1, the Post Timesheet job is failing with a java heap space out of memory error.  Similar to:

ERROR 2021-03-15 11:37:03,894 [Dispatch Post Timesheets : [email protected] (tenant=clarity)] xql2.xbl (clarity:admin:123456__B4471BA5-E47C-4010-B718-A72FC5187B7F:Post Timesheets) ****POSTTIMESHEET: Error posting timesheet - unknown error-->timesheetID=6067805
java.lang.OutOfMemoryError: Java heap space

Environment

Release : 15.9.1

Component : CLARITY TIME MANAGEMENT

Cause

This has been reported as DE60108 and is related to the new NK Curves introduced in 15.9.1 It can happen if more than 1000 timesheets are being posted at one time.

Resolution

This is fixed in Patch 15.9.1.1 and 15.9.2.

Additional Information

For details on 15.9.1 patch 1 see: Clarity and Jaspersoft Cumulative Patch README Files

For details on 15.9.2 see: Clarity Release Notes