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CAHVS0300E Service module CAHVGetReportInformation INIT failed with J2ZException Service name not found in table

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Article ID: 213097

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Updated On:

Products

Output Management Web Viewer View

Issue/Introduction


When trying to open a report,  the following error is displayed:
CAHVS0300E Service module CAHVGetReportInformation INIT failed with J2ZException Service name not found in table

Environment

Release : 14.0

Component : CA Output Management Web Viewer

CA VIEW

Resolution

The latest maintenance was applied on Web Viewer, however this module is missing from the CA View library.
 DSN=SYSU.CAVIEW.CVDELOAD,DISP=SHR
        10 XX         DD DSN=&CCSHLQ..CAW0PLD,DISP=SHR
           XX*
           IEFC653I SUBSTITUTION JCL - DSN=SYS1.CCS.CAW0PLD,DISP=SHR

Look for the view load library that has the maintenance applied that contains the CAHVGREI module, or apply maintenance on CA View.

SO04735 MTC-CV: SUPPORT FOR SAVE, PRINT, AND EXPORT (NEW FEATURE).  It is recommended to apply the latest maintenance.

After deploying the latest maintenance on CA View the issue was solved.