search cancel

Unable to Trigger External DLP Incidents with Gatelets

book

Article ID: 212990

calendar_today

Updated On:

Products

CASB Gateway Advanced

Issue/Introduction

Unable to trigger external DLP incidents with DIM (Data In Motion) Gatelets.

External DLP incidents for DAR (Data At Rest) Securlets can trigger.

CASB access enforcement policy's can trigger.

Resolution

Verify the DLP Scan filter is setup correctly and synchronized.

Verify the scan filter's Device Management is set to ANY and not managed. 

Currently a machine with the WSSAgent does not constitute a managed device.  Symantec will be addressing this in a future release.

Attachments