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UIM IM console shows Archive as grey and fails to identify the primary hub robot with light green
Article ID: 212978
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
In IM console the Archive is grey and the primary hub robot as the same green color as the other robots instead of the light green that normally identifies the primary hub.
Cause
A problem with a profile is causing it.
To see the profiles go to IM > View > Manage Profiles.
Environment
Release :
Component : IM console
Resolution
Deactivate activate data_engine and distsrv.
If that fails to resolve it:
At the primary hub:
stop the Nimsoft Robot Watcher service
rename the profiles folder at $\Nimsoft\hub\profiles
make a backup copy of the \hub\security.* files
close IM
start the Nimsoft Robot Watcher service
open IM
Additional Information
distsrv log has:
distsrv: Failed to read a valid probe_crypto_mode from controller. Assuming pre-FIPS and using TWO_FISH
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