ASM - Monitor 1 hour Check period is not working

Products

• CA App Synthetic Monitor

Issue/Introduction

We setup the Monitor to run every 1 hour but the Webdriver monitor is running every 5 min.

 

Environment

Release : SAAS

Component : APP SYNTHETIC MONITOR ENVIRONMENTAL

Cause

 The monitor is "in error"

 

Resolution

This is a feature not a bug. the interval is reduced to 5 minutes to catch properly the return to OK state.

Once the monitor is back in normal, then the original interval is restored.