Super package failed to install to robot

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Error generated  when deploying super package to a server "Package problem for installation...."
and error from distserv log
GetHighestRemoteVersion - Unable to list archive on /XXXXXXX_PROXY02/XXXXXXX - communication error
Apr 14 15:30:13:924 [6500] 1 distsrv: Unable to update package cdm on server /XXXDEV/DEV_PROXY02/XXXXXXX
Apr 14 15:30:14:565 [3960] 1 distsrv: archive_list from X,X,X.X/57978
Apr 14 15:30:14:926 [6500] 1 distsrv: nimNamedSession: failed lookup /XXXXX/DEV_PROXY02/XXXXXXX/distsrv (4)
Apr 14 15:30:14:926 [6500] 1 distsrv: GetHighestRemoteVersion - Unable to list archive on

Cause

Package was not getting copied across to server through proxy successfully, for deployment due to communication errors 

Environment

Release : 20.3

Component : UIM - INFRASTRUCTURE MANAGER

Resolution

Customer moved package to local archive this resolved the issue