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Super package failed to install to robot

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Article ID: 212961

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Error generated  when deploying super package to a server "Package problem for installation...."
and error from distserv log
GetHighestRemoteVersion - Unable to list archive on /XXXXXXX_PROXY02/XXXXXXX - communication error
Apr 14 15:30:13:924 [6500] 1 distsrv: Unable to update package cdm on server /XXXDEV/DEV_PROXY02/XXXXXXX
Apr 14 15:30:14:565 [3960] 1 distsrv: archive_list from X,X,X.X/57978
Apr 14 15:30:14:926 [6500] 1 distsrv: nimNamedSession: failed lookup /XXXXX/DEV_PROXY02/XXXXXXX/distsrv (4)
Apr 14 15:30:14:926 [6500] 1 distsrv: GetHighestRemoteVersion - Unable to list archive on

Environment

Release : 20.3

Component : UIM - INFRASTRUCTURE MANAGER

Cause

Package was not getting copied across to server through proxy successfully, for deployment due to communication errors 

Resolution

Customer moved package to local archive this resolved the issue

Attachments