Super package failed to install to robot -"Package problem for installation"

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Error generated  when deploying super package to a server "Package problem for installation...." and error from distsrv log

GetHighestRemoteVersion - Unable to list archive on /<domain>/<hub>/ - communication error
distsrv: Unable to update package cdm on server /<domain>/<hub>/<robot>
distsrv: archive_list from #.#.#.#/57978
distsrv: nimNamedSession: failed lookup  /<domain>/<hub>/<robot>/distsrv (4)
distsrv: GetHighestRemoteVersion - Unable to list archive on

Environment

Release: 20.3

Component: UIM - INFRASTRUCTURE MANAGER

Cause

The package was not getting copied across to server successfully through the proxy for deployment due to communication errors.

Resolution

Customer moved the package to the local archive and this resolved the issue.