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UIM 20.3.3 After upgrading OC Alarm window is missing columns

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Article ID: 212946

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

After upgrading to 20.3.3 the Alarm window is now only showing the status icon, and Creation time & date. How can other columns be added back? 

Environment

Release : 20.3

Component : UIM OPERATOR CONSOLE - ALARM VIEWER

Resolution

Click on the three dots menu in the upper right corner. 

Check the box for the columns desired, and click Save. 

Additional Information

Another scenario on this one is that you could run into an issue where this happens after updating to a post June update to 20.3.3. This may be related to not having run the required database updates per those patch releases (from the release notes):

Run the SQL queries (compiled in the attached .sql files) in the UIM DB from the preferred DB Client or from the SQL Query Editor in SLM. (Included in July 2021 patch)

OC_JUL2021_SQLSERVER.sql (for MS SQL Server)
OC_JUL2021_ORACLE.sql (for Oracle)
OC_JUL2021_MYSQL.sql (for MySQL)

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