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Data_engine probe is not coming up during installation
Article ID: 212932
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
At UIM 20.3.3 upgrade process and installation process got stuck at 42% when installer is trying to start data_engine probe. Below are the error message found
Environment
Release : 20.3
Component:data_engine
UIM upgrade to 20..3.3 and MSSQL server database
Resolution
1: Check the data_engine user have same privilege's like SA user which basically have full permission to database
2: Manually restarted the data_engine probe while upgrade installer is doing the installation and it has upgraded successfully later.Post upgradation verified data_engine functionality it is working fine.
Feedback
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