During monthly windows patching, AA component servers are not rebooted in any particular order and we have observed errors and end users are not able to login through application. We eventually have to restart services to fix the issue.
We would like to know if there is any particular order in which servers should be rebooted to avoid such issues in the future.
Release : 9.x
Component : AuthMinder(Arcot WebFort) Strong Authentication
RiskMinder(Arcot RiskFort) Risk Authentication
AFM component is dependent upon the Strong Authentication and Risk Authentication service so these services should be started first and then the arcotafm application deployed in the application server.
The services need to be started in this order.
Please verify the services are started fine by looking at the logs in ARCOT_HOME/logs directory and verify that the services are started fine. One need to verify the arcotwebfortstartup.log and arcotriskfortstartup.log file to see services came up fine and you can look for work "READY" to verify.