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Audit Services Export: Email CSV: Missing URL/IPs

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Article ID: 212906

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Updated On:

Products

CASB Security Advanced CASB Audit CASB Security Premium CASB Security Standard

Issue/Introduction

Issue:

Audit Services Export:  Email CSV

Reports generated with timeframe longer than 90 days, such as 6 month, 12 month - for example

Column G (Allowed URL/IP) is not showing all URL/IP of services

 

 

 

 

Environment

Release :

Component :

Resolution

If No User has visited a site in last 3 months (90 days) CloudSOC Audit doesn't keep those URLs.

As a result - missing URLS in Column "G" on Audit / Export / Services / Export / Email CSV -  that are over 90 days timeframe is normal.

It is behaving correctly as per business logic.

 

Additional Information

Sample Screenshot from 6 Month Report with Missing URLS in Column "G":

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