Audit Services CSV Export: Email report is Missing URL/IPs

Products

• CASB Security Advanced
• CASB Audit
• CASB Security Premium
• CASB Security Standard

Issue/Introduction

Within the Audit > Services > exported CSV file, Column G (Allowed URL/IP) is missing some of the URL/IP Services listed.

Environment

Audit CSV report including any results later then 90 days. 

Cause

Working as designed

Resolution

If no user has visited a SaaS app (Service) in the last 3 months (90 days), CloudSOC Audit does not keep those URLs.

As a result, URLS in Column "G" on Audit / Export / Services / Export / Email CSV are no longer populated in the CSV.

 

Additional Information