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Agent on the new machine cannot stay running

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Article ID: 212873

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

After installing the Autosys agent and configuring it, the agent cannot stay running on my  Windows server. It goes offline 2-3 seconds later after showing "running".

The following can be found in nohup.stderr:

cybermation.agent.CybAgentDriver$CybAgentInstantiationError: java.lang.IllegalStateException: cybermation.library.security.CybSecurityException: Data source length is wrong. Data source might be corrupted
 at cybermation.agent.CybAgentDriver.runApplication(Unknown Source)
 at cybermation.agent.CybAgentDriver.main(Unknown Source)
Caused by: cybermation.library.plugins.CybPluginException: java.lang.IllegalStateException: cybermation.library.security.CybSecurityException: Data source length is wrong. Data source might be corrupted
 at cybermation.agent.controller.CybControllerPluginManager.loadAPlugin(Unknown Source)
 at cybermation.agent.controller.CybControllerPluginManager.loadPlugins(Unknown Source)
 at cybermation.agent.controller.CybControllerPluginManager.initialize(Unknown Source)
 at cybermation.agent.CybAgentDriver.runApplication(Unknown Source)
 ... 1 more
Caused by: java.lang.IllegalStateException: cybermation.library.security.CybSecurityException: Data source length is wrong. Data source might be corrupted
 at cybermation.commplugins.tcpip.CybTcpipControllerPlugin.initialize(Unknown Source)
 at cybermation.agent.controller.CybControllerPluginManager.loadAPlugin(Unknown Source)
 ... 4 more
Exception in thread "MainThread" 

 

Cause

The issue is with cryptkey.txt

Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution

Replace or regenerate cryptkey.txt.