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CA APM for Oracle Databases - PPOracleDB extension is not loading

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Article ID: 212870

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

We have followed the instructions as per product documentation and configured the Infrastructure Agent to monitor Oracle database. The following error is recorded in the agent logs "[IntroscopeAgent.InfrastructureAgent] Unable to load agent extensions bundles profile because of: java.io.FileNotFoundException F:\Infrastructure-Agent-10.7.0-windows\apmia\extensions\PPOracleDB\bundle.properties (The system cannot find the path specified)
4/14/21 01:08:23 PM CDT [DEBUG] [IntroscopeAgent.InfrastructureAgent] Extension Profile Names reload Configuration"

 

 

Environment

Release : 10.7.0

Component : APM Agents

Resolution

Under F:\Infrastructure-Agent-10.7.0-windows\apmia\extensions we do not see the Oracle PP extension folder.

Oracle PP is available as extension for Infrastructure Agent for APM SaaS / DXI release only. For the on-premise APM release 10.7, you would need to download the IntroscopeStandaloneAgentPPInstaller.windows/unix. package.

GEN500000000000921.tar
Introscope Agent Installers r10.7.0.0 SP3

IntroscopeStandaloneAgentPPInstaller10.7.0.197unix.tar
IntroscopeStandaloneAgentPPInstaller10.7.0.197windows.zip

Please use this package to install the Oracle PP extension.