Duplicate robot entries in operator console due to UIM upgrade

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• Unified Infrastructure Management for Mainframe
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

- Client sees robot duplicate entries in operator console even when the hostname and IP are the same. Please see the example image below:

Environment

Release : 20.3.2

Component : UIM - HUB 9.31

Cause

- Duplication happens at the hub level. It is not IM or OC-specific. 

- DeviceId was used for checking robot uniqueness at the hub level to handle robot name changes. This caused issues in IM in certain environments where there is a possibility of duplicate deviceIDs.

Resolution

1. Please apply Hotfix provided by development for UIM 20.3.3

2. Hotfix is attached (hub v9.33_HF1)