This customer is complaining about the refresh when triaging issues. They don't want to view again to see a refresh and then have to adjust.
Ask:
Create a refresh button and leave refresh off or on automatic
Set option to automatically refresh and set frequency
Release : SAAS
Component : APM SAAS ENTERPRISE
The user can consider using the historical mode by fixing the time range to prevent the page/view from being automatically updated with live data if it is metric view or any page/view supporting historical mode.
No enhancement is needed.