How to perform cold start on WA Agent
Release : 11.3.6 SP x , 11.4 , 11.5 ,12.0
Component : SYSTEM AGENT
Below process is referred as performing cold start on Agent.
1. Login to the server which the agent is located
2. Go to system Agent folder. (eg: /opt/CA/WorkloadAutomationAE/SystemAgent/WA_Agent)
3. Stop the Agent service
4. Rename the Database folder name under the system Agent directory. (eg: /opt/CA/WorkloadAutomationAE/SystemAgent/WA_Agent/Database)
5. Start the Agent.
You can also set following parameter "persistence.coldstart=true" in agentparm.txt