Impending drive failure in storage array

Products

• Security Analytics

Issue/Introduction

When looking at the storage logs for a Security Analytics storage device, one of the drives may report an impending drive failure.

IMPENDING_DRIVE_FAILURE_RISK_MED-Recovery Failure Type Code: 25 

Cause

An impending failure means that a certain threshold on the drive has been reached, but the drive is still functioning.  The actual drive has not failed, but it has been flagged as a drive that may fail in the near future. 

Resolution

All Security Analytics RAID volumes are redundant or may include hot spares.  If the drive fails, the volume may become DEGRADED temporarily while the hot spare is added to the volume. The drive should be replaced soon.  Contact technical support for assistance with the drive replacement and have ready the storage array support log bundle.