We need root cause analysis for users being created in the DR servers

Products

• CA Identity Suite

Issue/Introduction

Looking at the runtime status detail 12 table we see a server name column and want to know what server is populating it.

Environment

Release : 14.2

Component : IDENTITY MANAGER LDAP

Resolution

I have asked our L2 group saying and they state that the runtime status detail records the name of the server that processed the request.

Not all requests get a server name as not all requests require work to be done by the server.