SpectroSERVER not starting or stopping using the startSS.pl and stopSS.pl script on Linux

Products

• CA Spectrum

Issue/Introduction

SpectroSERVER not starting or stopping using the startSS.pl and stopSS.pl script on Linux

 

 

Environment

Release : 20.2

Component : Spectrum Core / SpectroSERVER

Cause

The root cause of the issue was processd being started using the OS user that owns the Spectrum installation and not the root user.

Resolution

The resolution was to ensure processd is started using the root user on Linux.