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Multicast not working due to environment/infrastructure
Article ID: 212647
Updated On:
Products
Clarity PPM On Premise
Clarity PPM SaaS
Issue/Introduction
On the environment, multicast is not working, unable to see the servers in the CSA, also notice process delays.
The problem is with the multicast communication and the IT team has been unable to solve it.
Environment
Release : Any supported
Resolution
- Please use JDBC Ping as alternative to Multicast.
- This will work for AWS, DMZ, Azure, different subnets and other environments that do not allow multicast
Additional Information
For detailed instruction on how to configure JDBC Ping, check the Broadcom documentation
Also ensure all ephemeral ports are open on all servers as per the documentation: JDBC Ping/Multicast port used for beacon is randomly selected
Feedback
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