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Distributed Install Fails With - SPC-INT-20026: Unable to authenticate with SRAdmin on

book

Article ID: 212637

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction


When running the distributed installer to install Spectrum without the GUI the install may fail with an error about connecting to the SRAdmin


Linux:
   ./sdiclinux.exe -h HostInformationFile.txt -p passwordfile.txt -test

Windows:
   sdicnt.exe -h HostInformationFile.txt -p passwordfile.txt -test

spectroserver01.zzyzx.rd: Creating installation log: LOGS_20210413/spectroserver01.zzyzx.rd.15.01
spectroserver01.zzyzx.rd: Starting Test
spectroserver01.zzyzx.rd: UpdateVSRuntime: Unable to authenticate.
spectroserver01.zzyzx.rd: UpdateVSRuntime: Unable to authenticate.
spectroserver01.zzyzx.rd: SPC-INT-20026: Unable to authenticate with SRAdmin on spectroserver01.zzyzx.rd.
spectroserver01.zzyzx.rd:
spectroserver01.zzyzx.rd: Make sure the username and password are correct and the time on spectroserver01.zzyzx.rd is within two minutes of the time on this host.
spectroserver01.zzyzx.rd: Test complete
All tests complete

Environment

Release : 20.2

Component : Spectrum Trap Exploder

Resolution


There are several possible causes for this error

- user and/or password incorrect in the password file

- If the installer is run remotely the time of each machine must be within 2 minutes of each other

- Verify the parameters defined in the HII file are correctly set

If the above all checks out but the error persists make sure you have upgraded sradmin.exe to match the version you are upgrading to:

Spectrum upgrade will not connect to SRAdmin (SPC-INT-20026)

https://knowledge.broadcom.com/external/article?articleId=220923


 

 

 

Additional Information


HII File Parameters

Host Installation Information File examples

remote_host=oneclickserver01.zzyzx.rd
ss_install=no
oc_install=yes
xtn_install=no
install_dir=/usr/Spectrum
install_owner=spectrum
main_loc_serv=spectroserver01
vcd_path=/tmp/SpectrumDistributedInstall/10.4.3/linux/..
patch=no

 

remote_host=spectroserver01.zzyzx.rd
ss_install=yes
oc_install=no
xtn_install=yes
install_dir=/usr/Spectrum
install_owner=spectrum
main_loc_serv=spectroserver01
huge_landscape_handle=yes
l_handle=0x1000000
vcd_path=/tmp/SpectrumDistributedInstall/10.4.3/linux/..
patch=yes



Note: For Windows machines the following should be included so that processd can start the processes as the spectrum user


server_username=spectrum
server_password=yourpasswordhere


Note: The vcd_path should point to the base media folder that has the linux and/or windows sub folder