ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Distributed Install Fails With - SPC-INT-20026: Unable to authenticate with SRAdmin on

book

Article ID: 212637

calendar_today

Updated On:

Products

CA Spectrum

Issue/Introduction


When running the distributed installer to install Spectrum without the GUI the install may fail with an error about connecting to the SRAdmin


Linux:
   ./sdiclinux.exe -h HostInformationFile.txt -p passwordfile.txt -test

Windows:
   sdicnt.exe -h HostInformationFile.txt -p passwordfile.txt -test

spectroserver01.zzyzx.rd: Creating installation log: LOGS_20210413/spectroserver01.zzyzx.rd.15.01
spectroserver01.zzyzx.rd: Starting Test
spectroserver01.zzyzx.rd: UpdateVSRuntime: Unable to authenticate.
spectroserver01.zzyzx.rd: UpdateVSRuntime: Unable to authenticate.
spectroserver01.zzyzx.rd: SPC-INT-20026: Unable to authenticate with SRAdmin on spectroserver01.zzyzx.rd.
spectroserver01.zzyzx.rd:
spectroserver01.zzyzx.rd: Make sure the username and password are correct and the time on spectroserver01.zzyzx.rd is within two minutes of the time on this host.
spectroserver01.zzyzx.rd: Test complete
All tests complete

Environment

Release : 20.2

Component : Spectrum Trap Exploder

Resolution


There are several possible causes for this error

- user and/or password incorrect in the password file

- If the installer is run remotely the time of each machine must be within 2 minutes of each other

- Verify the parameters defined in the HII file are correctly set






Additional Information


HII File Parameters

Host Installation Information File examples

remote_host=oneclickserver01.zzyzx.rd
ss_install=no
oc_install=yes
xtn_install=no
install_dir=/usr/Spectrum
install_owner=spectrum
main_loc_serv=spectroserver01
vcd_path=/tmp/SpectrumDistributedInstall/10.4.3/linux/..
patch=no

 

remote_host=spectroserver01.zzyzx.rd
ss_install=yes
oc_install=no
xtn_install=yes
install_dir=/usr/Spectrum
install_owner=spectrum
main_loc_serv=spectroserver01
huge_landscape_handle=yes
l_handle=0x1000000
vcd_path=/tmp/SpectrumDistributedInstall/10.4.3/linux/..
patch=yes



Note: For Windows machines the following should be included so that processd can start the processes as the spectrum user


server_username=spectrum
server_password=yourpasswordhere


Note: The vcd_path should point to the base media folder that has the linux and/or windows sub folder