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Elastica Cloud Services Risk Assessment Report is unreadable

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Article ID: 212627

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Updated On:

Products

CASB Audit

Issue/Introduction

Elastica Cloud Services Risk Assessment Reports is blank, missing pages or incorrect font.

 

Resolution

Generate a new report and verify the problem re-occurs and report the issue to Technical Support upon duplication.

This issue was seen after CASB release 3.129, a fix is scheduled for 3.130.

If the report is absolutely critical and cannot be re-created, it is a possibility for operations to regenerate the report manually.