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Unable to download SOI 4.2 CU1

book

Article ID: 212608

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

When I login to the download page I am unable to locate the download option for the SOI 4.2 CU01 media

Cause

Newer browsers block some content

Environment

Release : 4.2

Component : SOI INSTALL

Resolution

Use a different browser, I suggest edge.

Additional Information

Download link:

https://support.broadcom.com/external/content/release-announcements/CA-Service-Operations-Insight-Solutions--Patches/6500

Fixed issues:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/service-operations-insight-monthly-update-kit/MUK/monthly-update-kits/ca-soi-4-2/SOI-4_2-CU1.html#concept.dita_a5034a5e-210c-4fa2-8725-6569c54880b9_FixedIssues

Install directions:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/service-operations-insight-monthly-update-kit/MUK/monthly-update-kits/ca-soi-4-2/SOI-4_2-CU1.html#concept.dita_a5034a5e-210c-4fa2-8725-6569c54880b9_InstallationInstructions