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Projects filters are missing in a saved view
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Article ID: 212564
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Updated On:
Products
Clarity PPM SaaSClarity PPM On Premise
Issue/Introduction
In some views, some filters have been set up. After making a change in the view and clicking on the filter icon to see the filter logic, nothing is displayed.
Cause
The filter is corrupted.
Environment
Release : 15.9.1
Resolution
Get the CMN_SEC_USERS.id of the user having the issue.
Run the below query:
SELECT * FROM odf_ui_views a, odf_ui_view_settings b WHERE a.id = b.view_id AND b.name = 'advFilter' AND a.type = 'projects' AND b.last_updated_by IN (enter_resource_id) order by b.last_updated_date DESC
As the missing filters cannot be recovered, have the impacted end-user delete the filter via the UI. At this time, this is the only solution.
For assistance with this issue, please open a case with Broadcom.