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Error on Telemetry

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Article ID: 212518

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

Observed the following error in the telemetry.log on some of AutoSys instances. Some do not have this issue. All of the live instances are running the same Telemetry script and configurations. Need some help to understand what is missing here.

Feb 19, 2021 12:00:03 AM com.ca.waae.db.DbConnection openConnection
SEVERE: SQLWarning:
Feb 19, 2021 12:00:03 AM com.ca.waae.db.DbConnection openConnection
SEVERE: 010SL: Out-of-date metadata accessor information was found on this database.  Ask your database administrator to load the latest scripts.
Feb 19, 2021 12:00:03 AM com.ca.waae.telemetry.TelemetryUtil runTelemetry
SEVERE: Exception in collecting and publishing telemetry data : JZ0C0: Connection is already closed.
java.sql.SQLException: JZ0C0: Connection is already closed.
        at com.sybase.jdbc4.jdbc.ErrorMessage.raiseError(ErrorMessage.java:765)
        at com.sybase.jdbc4.jdbc.SybConnection.checkConnection(SybConnection.java:3352)
        at com.sybase.jdbc4.jdbc.SybConnection.setAutoCommit(SybConnection.java:1497)
        at com.ca.waae.telemetry.utils.DBConnecionMgr.openDBConnection(Unknown Source)
        at com.ca.waae.telemetry.utils.DBConnecionMgr.initializeConnections(Unknown Source)
        at com.ca.waae.telemetry.TelemetryUtil.runTelemetry(Unknown Source)
        at com.ca.waae.telemetry.TelemetryUtil.main(Unknown Source)

Cause

jConnect is out of date and needs to be updated.

Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution

Error Messge and resolution :
---------------------------
010SL : Out-of-date metadata accessor information was found on this database. Ask your database administrator to load the latest scripts.
Description: The metadata information on the server is old and needs to be updated.
Action: Install the stored procedures for returning metadata that come with jConnect (see “Installing Stored Procedures” in Chapter 3 of the jConnect for JDBC Installation Guide).

For more information about the error(010SL) , Please check the below link:
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http://infocenter.sybase.com/help/index.jsp?topic=/com.sybase.infocenter.dc39001.0700/html/prjdbc0700/CHDGJJIG.htm