Autosys Agent not responding to autoping

Products

• CA Workload Automation AE

Issue/Introduction

Autoping result :

autoping -m crdfersyb1

CAUAJM_I_50023 AutoPinging Machine [crdfersyb1]  
CAUAJM_I_50282 AutoPing from the Application Server WAS SUCCESSFUL.
CAUAJM_E_10229 Communication attempt with the CA WAAE Agent has failed! [<agent machine name>:7520]
CAUAJM_E_50281 AutoPing from the Scheduler WAS NOT SUCCESSFUL.
CAUAJM_E_50026 ERROR: AutoPing WAS NOT SUCCESSFUL.

 

Environment

Release : 11.3

Component : WORKLOAD CONTROL CENTER

Cause

The node_name in the Agent machine's machine definition is incorrect.

Resolution

Updated the node_name in the machine definition for the Agent to be the correct name of the Agent machine.