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udm_manager starts up fine but udm_inventory queue is always yellow; missing the discovery_server subscriber

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Article ID: 212502

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction

udm_manager queue is always displayed with yellow status.

We also noticed the queue is always empty and Id column in IM -> Hub Configuration -> Status is missing the discovery_server subscriber

Environment

Release : Any

Component : UIM - UDM

Resolution

1. Open the discovery_server.cfg and remove the "publish_to_udm = no" setting from the <udm_manager> section

From

   <udm>
      only_network_interface_config_items = true
      included_probes = "discovery_agent, snmpcollector, spectrumgtw, nfa_inventory, ada_inventory"
      publish_to_udm = no
   </udm>

To

   <udm>
      only_network_interface_config_items = true
      included_probes = "discovery_agent, snmpcollector, spectrumgtw, nfa_inventory, ada_inventory"
    </udm>

2. Deactivate/activate the discovery_server and udm_manager

Additional Information

See article below which mentions the "publish_to_udm = no" as a temporary workaround for a probeDiscovery queue issue

https://knowledge.broadcom.com/external/article?articleId=34421

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