All Mock Services created from MAR's in a Failed State (active or not)

Products

• BlazeMeter

Issue/Introduction

Search_Party_AOX_201223

DEV_VSE_VSE_lwQ6wQisD4Z-uv5Ym9...

SV Harbor - sdc01blzdsqa04x_sv

-

 

FAILED

Run

Failed Reason

Private Location agent was deleted, please create the Mock Service again.

Save

Description

Created By

<<USER>>@<<COMPANY>>.com

Created Date

February 19, 2021

 

 

 

MAR FileParameters

MAR File for This Mock Service (SearchParty_201223_QV.mar Selected)

Above is image from mock services.

All the services we have created from MAR are in failed state.

Private Location agent was deleted, please create the Mock Service again.

Initially, we could not restart as we were getting error and trying to deploy new from mar we getting error.

in working with Broadcom Engineering, we did get re run to work.

Research needed to as why connect to agent was lost.  Logs were sent to Engineering.

Environment

Release : SAAS

Component : BLOCKMASTER

Resolution

We investigated this issue and the root cause seems to be owing to a short network outage where the <<COMPANY>> proxy server was not able to connect to Blazemeter. This resulted in the agent and the VSE being considered inaccessible and hence the Mock Services were updated with that status message. We are working on a solution where we can add self healing / recovery capability to Mock services so that they can recover and turn back to Running once the agent is back on the network.