Analytics Traffic Metrics not showed in portal dashboards

Products

• CA API Developer Portal

Issue/Introduction

The traffic metrics intermittently disappear and after a while, it disappears forever. The traffic appears after we call the APIs and click on the API Portal Test button. But when we click it again or refresh the page, all of the metrics disappear. Is there any job that will delete the current metrics data?

Environment

Release : 5.x

Component : API PORTAL

Resolution

Please raise a support case to discuss possible solutions , which may require to reset the druid stack .