search cancel

Connection Issues To SaaS GCP SFTP

book

Article ID: 212449

calendar_today

Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

One or more of the errors are encountered:

1. The connection fails with the error: "Algorithm negotiation fail” exception
When trying to connect to the Broadcom SFTP via a client such as CoolSSH, 
the error is indicative of an encryption algorithm that is not supported by the client.

2. The file did not get uploaded to the SFTP folder

Environment

Release : All

Cause



Resolution

Retry the upload use an alternate client such as FileZilla
and to make sure the data transfer is in bin (binary) mode.