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Connection Issues To SaaS GCP SFTP

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Article ID: 212449

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

One or more of the errors are encountered:

1. The connection fails with the error: "Algorithm negotiation fail” exception
When trying to connect to the Broadcom SFTP via a client such as CoolSSH, 
the error is indicative of an encryption algorithm that is not supported by the client.

2. The file did not get uploaded to the SFTP folder

Cause



Environment

Release : All

Resolution

Retry the upload use an alternate client such as FileZilla
and to make sure the data transfer is in bin (binary) mode.