Geo Map View does not show custom Sites in DX NetOps Performance Management

Products

• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

Created new Geo Map Views in Dashboards. Created custom Sites with Tunnels.

But no map is rendered in the Geo Map View and the Sites aren't plotted on the View.

Environment

All supported DX NetOps Performance Management releases

Cause

Site Groups are not set with Latitude and Longitude settings

Resolution

Geo Map Views require Site Groups that have a Latitude and Longitude configured in order to plot the Site in the correct location on the map.

Set the Latitude and Longitude on the custom Site Groups to resolve the problem.