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Operator Console no longer shows disk metrics In the summary metric page

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Article ID: 212390

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) Unified Infrastructure Management for Mainframe CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction

-Client navigates to the operator console and search under inventory for a robot, and than click the robot, and the device summary page loads.

-Below is an image where disk metrics is not on Summary Metric page. On the left is information about the device and on the right is the metric's view with CPU and other metrics but there is no disk metrics on the summary page

Cause

- Disk metrics needs to be added manually and is currently not included in the device / system details by default.

Environment

Release : 20.3.3

Component : Operator console

Windows Server 2016

Resolution

1. You will have to add Disk metrics graph/chart via the metrics viewer. This is currently not included in the device / system details by default.

2. Please refer to the link below for steps on how to add disk metrics via metrics viewer:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-3/configuring-and-viewing-monitoring-data/view-the-metrics-palette.html

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