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Jaspersoft 7.8.0 Installation issues on Chrome step

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Article ID: 212385

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Trying to install JasperSoft 7.8.0. You installed Chrome, as required, but it is failing to recognize Chrome.exe with the following error:

BUILD FAILED
C:\Jasper\clarity_jaspersoft_7.8.0_6.4.0.35\install.xml:520: The following error occurred while executing this line:
C:\Jasper\clarity_jaspersoft_7.8.0_6.4.0.35\install.xml:679: ERROR: Unable to
 proceed with the Jaspersoft Server install or upgrade as Chrome 85 or higher is
 not available in the given location C:\Program Files\Google\Chrome\Application.
 Verify the path and the version, and try again.

Environment

Release : 15.9.1

Resolution

When the Chrome.exe path is provided, you must include the exe file in the path. For example:

Instead of:

C:\Program Files\Google\Chrome\Application

Use:

C:\Program Files\Google\Chrome\Application\chrome.exe

Additional Information

The minimum requirement for Jaspersoft 7.8 is Google Chrome version 85 and higher. See Install Jaspersoft 7.8.0 where this is referenced.

See also: Jaspersoft / reports known issues with Clarity