When running jobs, they are failing with the following error:
Error in submitting query job to CCS Manager: There are no CCS Manager Load Balancers available for job execution.
OR
An error occurred in Data Query activity: Blob decryption failed: System.Security.Cryptography.CryptographicException: Padding is invalid and cannot be removed.
The blob the credentials are stored in (specifically the passwords) has become corrupted. Look in the AppServer*.log file and search for an error similar to this.
An error occurred in Data Collection activity: Error in submitting query job to CCS Manager: There are no CCS Manager Load Balancers available for job execution. ---> System.ApplicationException: Error in submitting query job to CCS Manager: There are no CCS Manager Load Balancers available for job execution. ---> Symantec.CSM.AppServer.BladeRunnerJobs.RoutingException: There are no CCS Manager Load Balancers available for job execution. ---> System.Security.Cryptography.CryptographicException: Padding is invalid and cannot be removed.
OR
An error occurred in Data Query activity: Blob decryption failed: System.Security.Cryptography.CryptographicException: Padding is invalid and cannot be removed.
at System.Security.Cryptography.CapiSymmetricAlgorithm.DepadBlock(Byte[] block, Int32 offset, Int32 count)
at System.Security.Cryptography.CapiSymmetricAlgorithm.TransformFinalBlock(Byte[] inutBuffer, Int32 inputOffset, Int32 inputCount)
at System.Security.Cryptography.CryptoStream.FlushFinalBlock()
at System.Security.Cryptography.CryptoStream.Dispose(Boolean disposing)
at System.IO.Stream.Close()
at Symantec.CSM.SecureStorage.Cryptography.Crypt(Byte[] blob, Byte[] key, CryptoStreamMode mode)
at Symantec.CSM.EncryptionManagement.Server.EncryptionManagementServer.ReqDecryptBlobHandler(DispatchObject obj)
To correct this issue do the following steps.
NOTE: When modifying the Application Server Credentials, you may run into the following error.
Failed to create JobManager Secure storage intance.
If you see that error, then make sure you followed the resolution, after step 3, reboot the server.
Then go back, you will now be able to add in the credential/password to create the Secure storage.