Unable to install Spectrum 10.4.3 on Linux using Sudo and receive error Insufficient Privileges.

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Article ID: 212272

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Updated On:

Products

CA Spectrum

Issue/Introduction

After trying and completing the steps from KB article

 

Spectrum 20.2.7 (10.4.3) distributed install on Linux using sudo fails with "Insufficient privileges" error.

 

We are still receiving the same error message "SPC-INT-20074: Insufficient privileges on <Hostname>" during the installation of Spectrum 10.4.3. (20.2.7).

Cause

As a new requirement in Spectrum 10.4.3, the sudoers file needs to contain the specific hostname where Spectrum is being installed to.

Environment

Release : 10.4.3

Component : Spectrum Core / SpectroSERVER 

Linux

Resolution

In the sudoers file, there is a new requirement in Spectrum 10.4.3. that requires specifying the sradmin.exe path with install hostname

In previous versions of Spectrum before 10.4.3, this line in the sudoers file would work

(ALL) NOPASSWD: /sw/SPECTRUM/SRAdmin/sradmin.exe

 

Now as enhanced security you must use this format for the last line of the sudoers file

<user> <hostname> = <path to sradmin>

 

Example:

spectrum spectrum01 = /sw/SPECTRUM/SRAdmin/sradmin.exe