Unable to install Spectrum 10.4.3 on Linux using Sudo and receive error Insufficient Privileges.

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

After trying and completing the steps from KB article

Spectrum 20.2.7 (10.4.3) distributed install on Linux using sudo fails with "Insufficient privileges" error.

We are still receiving the same error message "SPC-INT-20074: Insufficient privileges on <Hostname>" during the installation of Spectrum 10.4.3. (20.2.7).

Environment

Release : 10.4.3

Component : Spectrum Core / SpectroSERVER 

Linux

Cause

As a new requirement in Spectrum 10.4.3 onwards, the sudoers file needs to contain the specific hostname where Spectrum is being installed to.

Resolution

In the sudoers file, there is a new requirement in Spectrum 10.4.3 onwards that requires specifying the sradmin.exe path with install hostname

In previous versions of Spectrum before 10.4.3, this line in the sudoers file would work

(ALL) NOPASSWD: /sw/SPECTRUM/SRAdmin/sradmin.exe

 

Now as enhanced security you must use this format for the sradmin.exe in the sudoers file:

<user> <hostname> = <path to sradmin>

 

Example:

spectrum spectrum01 = /sw/SPECTRUM/SRAdmin/sradmin.exe

Where spectrum is the Spectrum Install Owner account and spectrum01 is the hostname

 

 

Additional Information

Docs Link

 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/21-2/installing-and-upgrading/fresh-install/sradmin-installation-methods.html