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Unable save "Roaming WSS Agents Authentication" configuration for Japanese Language

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Article ID: 212255

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Updated On:

Products

Web Security Service - WSS

Issue/Introduction

I want to use SAML for WSS Agent(WSSA) .
According from web manual of "Enable SAML for WSS Agent" process, however unable save the Roaming WSS Agents Authentication configuration because the "Save" button is gray out.

  1. Navigate to Identity > Authentication Policy.
  2. In the Authentication Policy area, the final rule area is Roaming Agents.  At the end of the Roaming Agents rule (G4), click the edit icon. WSS displays a dialog. 
  3. Toggle Captive Portal to On.
  4. Select SAML as the Authentication Method.
  5. Click Save.

How to save Roaming WSS Agents Authentication ?

Cause

There is the language issue the Roaming WSS Agents Authentication screen.

This will be fixed on next portal maintenance.

Resolution

Workaround

Please modify your browser language to English to activate this until the defect can be fixed.

Login to the portal, make sure you are seeing Japanese as your default charset otherwise you may need to clear cache or set browser settings.

How to change browser language setting for Mac

System Preferences > Language > Set default to Japanese.

How to change browser language setting for chrome browser for Windows

Chrome>Settings>Languages>Set languages English

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