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Gaps in interface reporting data in CA Performance Management (CAPM)
Article ID: 212246
Updated On:
Products
CA Performance Management - Usage and Administration
Issue/Introduction
Gaps appearing in interface reporting data even though the device is up and polling is uninterrupted.
Cause
If the device's Ethernet interface reports a value of 0 for ifHighSpeed (1.3.6.1.2.1.2.2.1.15), then CAPM will default to using ifSpeed (1.3.6.1.2.1.2.2.1.5) for the speed of the interface instead.
From the CAPM side, this is working as designed.
Environment
DX NetOps CAPM 20.2.x or later
Resolution
Workaround: Use a speed override on the interface(s) in question
Permanent Fix: Resolve the device configuration problem so that it reports a value for ifHighSpeed
Feedback
Yes
No
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