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Deduplication of SNMP vs CAMM device items causes CAMM components to be deleted

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Article ID: 212243

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Updated On:

Products

CA Performance Management - Usage and Administration

Issue/Introduction

PM - 3.7.16.958

CAMM 3.7.3

SNMP Device is created and has QoS ClassMap components

CAMM device pack is added QoS ClassMap components to the same device

After CAMM inventory, a 2nd device is visible on the DA with a different ItemID and the CAMM metrics are visible in PC/Odata

THEN we run a discovery on the device (Discovery Profile -> Add IP Address, Run Discovery)

The device item on the DA is then deleted and the components are not moved to the SNMP device.

 

Environment

Release : 3.7

Component : PERFORMANCE MANAGEMENT INTEGRATIONS

Cause

CAMM pack was not passing Device.IPAddresses so we can consolidate CAMM to SNMP devices. This also exposed a defect where if this occurs the CAMM device gets deleted. DE499385 was logged for this issue with no time frame at this time for a fix. 

Resolution

Need to have the CAMM device pack pass the Device.IPAddresses so we can consolidate CAMM to SNMP devices.