Deduplication of SNMP vs CAMM device items causes CAMM components to be deleted

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Article ID: 212243

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Updated On:

Products

CA Performance Management - Usage and Administration

Issue/Introduction

PM - 3.7.16.958

CAMM 3.7.3

SNMP Device is created and has QoS ClassMap components

CAMM device pack is added QoS ClassMap components to the same device

After CAMM inventory, a 2nd device is visible on the DA with a different ItemID and the CAMM metrics are visible in PC/Odata

THEN we run a discovery on the device (Discovery Profile -> Add IP Address, Run Discovery)

The device item on the DA is then deleted and the components are not moved to the SNMP device.

 

Cause

CAMM pack was not passing Device.IPAddresses so we can consolidate CAMM to SNMP devices. This also exposed a defect where if this occurs the CAMM device gets deleted. DE499385 was logged for this issue with no time frame at this time for a fix. 

Environment

Release : 3.7

Component : PERFORMANCE MANAGEMENT INTEGRATIONS

Resolution

Need to have the CAMM device pack pass the Device.IPAddresses so we can consolidate CAMM to SNMP devices.