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Jaspersoft 7.8 prompts for an "Import-Export" key when exporting or importing content


Article ID: 212223


Updated On:


Clarity PPM SaaS Clarity PPM On Premise


After the Jaspersoft 7.8 upgrade, there is now an option to use a key during an export or import.

Which option should we select when promoting content (export / import) from a sandbox to production or other environments?


Clarity 15.9.1 and higher

Jaspersoft 7.8


Only use the "Legacy Key" option for both importing and exporting.

The "Server Key" will not work. It is only meant for the same server.

It is not recommended to use the Server Key for export backups as well, even if on the same server. 

Additional Information

Product Documentation on Jaspersoft 7.8 for Clarity: Upgrade to Jaspersoft 7.8 and Migrate Advanced Reporting Content