WA DE validateDbConnection.sh does not connect to database, other DB client can connect

Products

• ESP dSeries Workload Automation
• ESP dSeries Workload Automation - Scheduler (dSeries)
• ESP dSeries Workload Automation - Business Agents (dSeries)
• ESP dSeries Workload Automation - System Agent (dSeries)

Issue/Introduction

The validateDbConnection.sh does not return success, the DE server starts up and connects to the database.

Environment

WORKLOAD AUTOMATION DE 12.3 and above.

Linux OS/VM.

Cause

Low entropy issue with random generation.

Resolution

Verify if there is adequate entropy on the machine/host.

cat /proc/sys/kernel/random/entropy_avail

 

An output of 2000 or above is normally required from the above command. To increase the entropy level available to the system install an rng tool.

For Red Hat based systems user may user rng-tools

rngd --rng-device=/dev/urandom